Visiting Malaysia and looking for a Car Rental Service?
Every year, over 26 million tourists visit Malaysia, often looking for convenient ways to travel and explore. For foreigners seeking flexibility, Malaysia offers various car rental options, including GoCar—a popular car-sharing service.
Here’s what you need to know before booking a GoCar as a foreign visitor:
1. Driver’s License Requirements
GoCar accepts driver’s licenses from numerous countries, including Australia, Belgium, Brunei, China, Denmark, Egypt, Fiji, Finland, France, Germany, Hong Kong, Iran, Iraq, Italy, Japan, South Korea, Laos, Libya, Mauritius, Netherlands, New Zealand, Nigeria, Papua New Guinea, Philippines, Poland, Russia, Singapore, Spain, Switzerland, Thailand and Turkey.
Do ensure your license is in English or has an English translation. If your license isn’t recognized, an International Driver’s Permit (IDP) in the appropriate class will be necessary.
2. Registering for GoCar Membership
To sign up, you’ll need a smartphone and a Malaysian or Singaporean mobile number. Foreigners without a local number are advised to buy a pre-paid Malaysian SIM card. This way, GoCar can contact you during your stay.
3. The GoCar Sign-Up Process
To create an account, have your passport, driver’s license or IDP, and a selfie with your license ready. Make sure the photos are clear—poor-quality images may delay approval. Document checks can take up to 24 hours, though GoCar’s support team is available 24/7 through the app’s chat feature if you need assistance.
4. Can Someone Else Book a GoCar for Me?
No, the registered user must be the driver. GoCar doesn’t permit third-party use of its vehicles. Do note that your reservation may be immediately terminated in the event of third party use.
5. Language Assistance
While GoCar’s customer support primarily operates in English and Bahasa Malaysia, a chat tool is available to assist Mandarin-speaking customers. You can reach support by selecting the chat icon on the app or website.
6. Finding GoCar Locations
GoCar operates in Selangor, Kuala Lumpur, Penang, and Johor Bahru. To find a GoCar at the location that you would like to collect the vehicle from, just key in the location and the closest available GoCars will be displayed.
On the GoCar App: Select “Rental,” then key in your preferred date and time. In “Location” section, enter your preferred area (e.g., Kuala Lumpur International Airport), and click “Search.”
- On the GoCar Website: On the main page under “Car Rental,” select “Location,” enter your area (e.g., KL Sentral), and click “Search.”
If it's your first booking, here is a promo code for you.
Ready to hit the road? Use code NEWTOGOCAR on your first booking to enjoy 50% off (capped at RM80) for first time users. Enjoy your journey in Malaysia!
If you need any assistance, please do not hesitate to contact us at 1300-30-2633 or email us at marketing@gocar.my